with a strong background in IT Service Management and Network Access Control. The ideal candidate will be responsible for implementing, managing, and supporting Forescout NAC solutions, ensuring network security compliance, and driving process improvements across IT infrastructure operations.
Key Responsibilities
Configure, deploy, and manage
Forescout NAC
for policy enforcement, compliance, and access control.
Perform
NAC performance monitoring
, manage system health, and handle proactive alarm and event management.
Troubleshoot and remediate complex
NAC issues
, including posture failures, server problems, and enforcement issues; provide detailed RCA documentation.
Support configuration deployments, policy enforcements, upgrades, and migrations.
Manage the
Forescout Policy Engine
- compliance, device roles, and segmentation.
Configure and integrate network elements (Switches, WLCs, VMs) using
SNMP, SSH, and API
.
Manage
Certificate/802.1X integrations
and guest access portals.
Add, remove, and troubleshoot network elements within the NAC ecosystem.
Conduct
NAC policy audits
, activation, and remediation activities.
Support automation initiatives related to NAC monitoring and enforcement.
Collaborate with cross-functional teams (Network Engineers, Security Analysts, System Administrators) to resolve NAC-related issues.
Create and maintain
technical documentation
, as-built diagrams, and SOPs/Runbooks.
Participate in
incident, problem, change, and vendor management
processes.
Provide design reviews, policy governance, and advisory input for NAC and network security.
Handle
high-severity incident management
and escalation oversight.
Perform enhancements to existing reporting and ITSM processes based on operational feedback.
Ensure
business alignment and stakeholder coordination
for NAC-related projects.
Required Technical Skills
Minimum
5+ years
of experience in IT Service Management (Incident, Problem, Change, Vendor Management).
Forescout Certified Professional (FSCP)
certification or equivalent accreditation (mandatory).
CCNA certification
(CCNP certification or training preferred).
Hands-on experience with
Forescout (Enterprise Manager & Appliances)
.
Proficient with
Broadcom Spectrum
or similar monitoring tools.
Working knowledge of tools such as:
Splunk, Essas, Cisco ISE, Cisco Prime, Netrequest, CyberArk, Dx NetOps, Ansible, SPDW, MS Office, ServiceNow, Jira.
Strong knowledge of
network security, threat detection, and risk mitigation
practices.
In-depth understanding of
ITIL practices
.
Experience managing and troubleshooting
Cisco and other OEM network devices
(Routers, Switches, Wireless Controllers, Firewalls, ACI Fabrics, etc.).
Ability to perform advanced troubleshooting and deep diagnostics for NAC issues.
Experience in designing and optimizing classification rules, plugins, and remediation workflows.
Behavioral Competencies
Excellent communication and interpersonal skills.
Strong team player with a customer-centric mindset.
Proactive, analytical, and able to work independently under pressure.
Willingness to work extended hours during critical events or escalations.
Academic Qualification
BE/B.Tech
from a reputed university or equivalent in Computer Science, Information Technology, or related discipline.
Preferred Qualifications
Exposure to large-scale enterprise NAC deployments.
Experience in automation or scripting for NAC operations.
Prior experience collaborating with global teams or stakeholders.
Job Type: Full-time
Pay: ₹1,400,000.00 - ₹1,900,000.00 per year
Work Location: In person
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