Job Description

1. FSMS (ISO 22000 / FSSC) Audit Coordination

Assist in scheduling, planning, and coordinating upcoming FSMS audits. Communicate with clients for audit dates, required documents, auditor queries, and logistics. Maintain records of audit reports, NC closures, and follow-up actions.

2. FoSTaC Training Support

Handle enquiries for FoSTaC training programs. Maintain participant registrations and issue certificates (as per FoSTaC guidelines). Support trainers and training team with back-office documentation.

3. Client Query Handling

Respond to client queries related to audits, certification processes, document submissions, and training. Redirect technical queries to auditors/technical managers when required. Ensure timely and professional communication.

4. Documentation & Data Management

Maintain audit files, training records, and certification dashboards. Assist in preparing audit plans, agreements, and confirmation emails. Ensure proper filing as per certification body procedures.

5. Standard Awareness (ISO 17021-1, ISO 22003)

(Training will be provided)

Learn and understand CB requirements under ISO/IEC 17021-1 and ISO 22003 for food safety schemes. Follow CB procedures for impartiality, confidentiality, and record-keeping. Support implementation of compliance requirements.
6. Support to Certification Decision Team

Assist in compiling documents for certification decisions. Ensure completeness of audit packages before review.

Required Qualifications

Degree in Food Technology / Food Science / Microbiology / Biotechnology (mandatory). Freshers or final-year students seeking an internship are welcome. Basic understanding of food safety, HACCP, GMP/GHP. Knowledge of ISO 22000 / FSSC / ISO 17021 / ISO 22003 will be an added advantage (training will be given).

Skills Needed

Good communication skills (email & phone). Strong organizational skills and attention to detail. Ability to work in a structured certification environment. Basic MS Office knowledge (Excel, Word, Email drafting). Ability to handle multiple tasks and client queries.

Key Competencies

Professionalism & customer service Document handling & accuracy Willingness to learn certification standards Time management Team coordination
Job Types: Fresher, Internship
Contract length: 6 months

Pay: Up to ₹7,000.00 per month

Benefits:

Health insurance * Provident Fund