Job Description

Company Description
Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.
Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

The Food and Beverage Manager is responsible for the daily operation of the restaurant and bar, direct F&B team to ensure that customers are satisfied with their dining experience and manage the business to ensure it is profitable. F&B Manager is responsible for managing food and beverage costs, upholding menu standards and controlling inventory.

• Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
• Establish and maintain seamless co-ordination & co-operation with all departments of Hotel to ensure maximum cooperation, productivity, and guest service.

• Monitor and supervise service flow in the assigned outlet.
• Any matter which may effect the interests of Hotel should be brought to the attention of the Management.
• To plan & execute the operations of the assigned outlet.
• Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
• Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to GM
• Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.
• Sales promotion by organizing events and food festivals for the assigned outlet.
• Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
• Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
• Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organizations policy.
• Ensure that the team adheres to the company's uniform and hygiene standards.
• Ensure that quality is maintained in all aspects of the work and as per the standards.
• Ensure to continuously delight the customers by offering trend setting and innovative products and services.
• Handle additional responsibilities as and when delegated by Management.

Qualifications

• A minimum of 2 years relevant experience in a similar role.
• The ability to lead, motivate and develop a successful team.
• A friendly, self-motivated personality.
• Confident and articulate communication, negotiation, relationship and networking skills.
• A demonstrated understanding of industry-related technology systems.

Additional Information
Minimum of 8 -10 years relevant experience.