Job Description

We are seeking an enthusiastic and customer-focused Food & Beverage Executive to join our dynamic team in Visakhapatnam, India. As a key member of our food and beverage department, you will be responsible for ensuring exceptional dining experiences for our guests while maintaining high standards of service and efficiency.

• Oversee daily operations of assigned food and beverage outlets, ensuring smooth service and guest satisfaction
• Greet and escort guests to their tables, providing a warm and professional welcome
• Take and process food and beverage orders accurately and efficiently
• Serve food and beverages according to established service standards and timing
• Maintain cleanliness and organization of dining areas, including table settings and side stations
• Upsell menu items and promote special offers to maximize revenue
• Ensure compliance with food safety and hygiene standards (HACCP)
• Handle guest inquiries, special requests, and complaints promptly and professionally
• Collaborate with kitchen staff to ensure timely and accurate food preparation
• Conduct regular inventory checks and assist with stock management
• Participate in team meetings and training sessions to enhance skills and knowledge
• Assist in organizing and executing special events and promotions
• Mentor and support junior staff members to maintain high service standards

Qualifications

• Proven experience in food and beverage service, preferably in a similar executive role
• Strong passion for the hospitality industry and delivering exceptional guest experiences
• Excellent knowledge of food and beverage service standards and etiquette
• Proficiency in upselling techniques and menu knowledge
• Strong interpersonal and communication skills with a customer-focused approach
• Ability to work efficiently in a fast-paced, high-pressure environment
• Detail-oriented with excellent organizational and multitasking abilities
• Demonstrated leadership skills and ability to work collaboratively in a team
• Proficient problem-solving skills and ability to make quick decisions
• Knowledge of food safety and hygiene standards (HACCP)
• Basic computer skills for order management and point-of-sale systems
• Physical stamina to stand and walk for extended periods
• Flexibility to work various shifts, including weekends and holidays
• Degree in Hospitality Management or related field is preferred but not required
• Fluency in English; knowledge of local languages is a plus

Skills Required