As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets.
Supervise and coordinate the activities of F&B staff to maintain high service standards
Greet and seat guests, ensuring a warm and welcoming atmosphere
Maximize sales opportunities through product knowledge and suggestive selling techniques
Oversee the accurate and efficient processing of guest orders
Manage the setup and maintenance of dining areas, including banquet spaces
Conduct regular team briefings and participate in departmental meetings
Promote restaurant specialties and ensure adherence to established service standards
Handle guest feedback and complaints professionally, escalating issues when necessary
Implement and maintain food safety and hygiene standards
Coach and train team members to deliver consistent, high-quality service
Collaborate with kitchen staff to ensure smooth service operations
Monitor inventory levels and assist in ordering supplies as needed
Analyze sales data and suggest improvements to increase revenue
Ensure compliance with all company policies and procedures
Qualifications
Bachelor's degree in Hospitality Management or related field
Minimum of 2 years of experience in a similar role within the hospitality industry
Extensive knowledge of food and beverage products and current industry trends
Proven track record of providing exceptional customer service
Strong leadership and team management skills
* Excellent communication and interpersonal abilities
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