Food & Beverage Executive

Year Bangalore, Karnataka, India

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To consistently offer a professional, friendly greeting and engaging service
To greet and escort guests to tables and assist them in seating, ensuring the highest standards, whilst striving to exceed the guests expectations
To assist in monitoring the guests needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables requests and promotional offers.
To allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
Have sound knowledge of food & beverage served so as to put customer completely at ease in a professional manner.
Ensure compliance with established standards of service to maximize customer satisfaction
Check on guests satisfaction, attend guests needs & complaints with proper follow up.
Learn and execute all administrative tasks of the outlet, including managing reservations with Resdiary application.
Work towards maximizing beverage revenue by up-selling and offering professional, engaging and friendly service.

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