Job Description

We are seeking an enthusiastic and customer-focused Food & Beverage Executive to join our dynamic team in Visakhapatnam, India. As a key member of our food and beverage department, you will be responsible for ensuring exceptional dining experiences for our guests while maintaining high standards of service and efficiency.

Oversee daily operations of assigned food and beverage outlets, ensuring smooth service and guest satisfaction Greet and escort guests to their tables, providing a warm and professional welcome Take and process food and beverage orders accurately and efficiently Serve food and beverages according to established service standards and timing Maintain cleanliness and organization of dining areas, including table settings and side stations Upsell menu items and promote special offers to maximize revenue Ensure compliance with food safety and hygiene standards (HACCP) Handle guest inquiries, special requests, and complaints promptly and professionally Collaborate with kitchen staff to ensure timely and accurate food preparation Conduct regular inventory checks and assist with stock management Participate in team meetings and training sessions to enhance skills and knowledge Assist in organizing and executing special events and promotions Mentor and support junior staff members to maintain high service standards

Qualifications

Proven experience in food and beverage service, preferably in a similar executive role Strong passion for the hospitality industry and delivering exceptional guest experiences Excellent knowledge of food and beverage service standards and etiquette Proficiency in upselling techniques and menu knowledge Strong interpersonal and communication skills with a customer-focused approach Ability to work efficiently in a fast-paced, high-pressure environment Detail-oriented with excellent organizational and multitasking abilities Demonstrated leadership skills and ability to work collaboratively in a team Proficient problem-solving skills and ability to make quick decisions Knowledge of food safety and hygiene standards (HACCP) Basic computer skills for order management and point-of-sale systems Physical stamina to stand and walk for extended periods Flexibility to work various shifts, including weekends and holidays Degree in Hospitality Management or related field is preferred but not required * Fluency in English; knowledge of local languages is a plus