Job Description

Key Responsibilities

Guest Service Excellence

Greet and interact with guests, ensuring personalized and attentive service. Handle guest complaints and feedback professionally, escalating issues when necessary. Ensure guest satisfaction by anticipating needs and maintaining service standards.

Team Supervision

Lead, train, and motivate service staff (waiters, stewards, runners). Assign duties and monitor performance to maintain efficiency. Conduct pre-service briefings to communicate menu changes, promotions, or special instructions.

Operational Duties

Oversee table settings, cleanliness, and overall ambiance of the dining area. Ensure timely service of food and beverages in coordination with kitchen and bar staff. Supervise banquet setups and service during events.

Administrative Tasks

Assist in scheduling shifts and managing staff rosters. Monitor inventory of service equipment (cutlery, crockery, glassware). Ensure compliance with hygiene, safety, and sanitation standards.

Coordination

Liaise with kitchen, bar, and management to ensure smooth operations. Support in planning special events, promotions, or theme nights.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹21,000.00 per month

Benefits:

Food provided Provident Fund
Work Location: In person