Job Description

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Akoya Hotels is looking for a dynamic and enthusiastic Food & Beverage Assistant to join our team. In this role, you'll be a key part of creating a memorable dining experience for our guests. The ideal candidate is passionate about hospitality, has a great eye for detail, and thrives in a fast-paced environment.

Key Responsibilities:

Guest Service:

Welcome and seat guests, take food and beverage orders accurately, and serve meals and drinks promptly.

Preparation & Setup:

Set up dining areas, including tables, chairs, and serving stations, ensuring everything is clean and ready before service.

Order Management:

Communicate effectively with kitchen staff to ensure orders are prepared correctly and delivered on time.

Problem-Solving:

Address guest concerns or issues with a professional and friendly attitude, escalating to a supervisor when necessary.

Cleanliness & Maintenance:

Maintain a clean and organized work area, including bussing tables, washing dishes, and sanitizing surfaces.

Upselling:

Be knowledgeable about the menu and specials to recommend items and enhance the guest's dining experience.

Teamwork:

Collaborate with other F&B staff to ensure smooth operations and high-quality service.

Qualifications:

Previous experience in a restaurant, hotel, or hospitality setting is preferred but not required. Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced, high-pressure environment. A positive attitude and a passion for providing excellent customer service. Flexibility to work various shifts, including evenings, weekends, and holidays. Ability to stand and walk for extended periods and lift up to 25 lbs.

Benefits:

Competitive pay and opportunities for tips. Training and career development opportunities. Employee discounts on hotel stays and dining. A supportive and fun team environment.
Job Type: Full-time

Pay: ?13,000.00 - ?18,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person