Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Role OverviewThe Food & Beverages Coordinator is responsible for the efficient management and smooth operation of the IT campus canteen. This role ensures high-quality food services, vendor coordination, hygiene compliance, cost control, and employee satisfaction while aligning with company policies and safety standards.

Key ResponsibilitiesCanteen Operations:

Oversee daily operations of the campus canteen, pantry, and food service areas



Ensure timely and uninterrupted food service for employees



Monitor food quality, taste, portion size, and presentation



Coordinate menus in consultation with vendors and stakeholders

Vendor & Contract Management:

Manage food courts, catering partners, and beverage suppliers



Monitor vendor performance as per Service Level Agreements (SLAs)



Handle contract renewals, negotiations, and compliance



Address vendor-related issues and ensure corrective actions

Hygiene, Safety & Compliance:

Ensure strict adherence to food safety, hygiene, and sanitation standards



Conduct regular hygiene audits and inspections



Ensure compliance with FSSAI guidelines, local municipal norms, and company policies



Coordinate pest control, waste management, and cleanliness activities

Quality Control & Employee Satisfaction:

Collect employee feedback and implement improvements



Resolve food-related complaints promptly and professionally



Conduct periodic taste checks and quality assessments

Inventory & Cost Control:

Monitor inventory levels of food items, consumables, and pantry supplies



Track billing, invoices, and cost control measures



Validate vendor bills and coordinate with finance for payments

Reporting & Coordination:

Prepare MIS reports on canteen operations, costs, and employee feedback



Coordinate with Admin, HR, Facilities, and Security teams



Support company events, meetings, and special food requirements



Educational QualificationBachelor's degree or diploma in Hotel Management, Hospitality Management, Food & Beverage Management, or a related field

Experience:

3-6 years of experience in canteen management, corporate F&B operations, or hospitality services



Experience in managing large-volume food services (corporate/IT campus preferred)



Skills & CompetenciesStrong knowledge of food safety and hygiene standards



Vendor and stakeholder management skills



Budgeting and cost control knowledge



Good communication and interpersonal abilities



Problem-solving and conflict management skills



Proficiency in MS Excel, reporting, and basic MIS



Key Performance Indicators (KPIs)Food quality and hygiene compliance score



Employee satisfaction feedback



Cost efficiency and budget adherence



Vendor SLA performance



Complaint resolution turnaround time



Working ConditionsOn-site role



May require early morning or extended hours based on operations



Preferred AttributesCertification in Food Safety (FSSAI)- preferred)



Experience managing IT/Corporate campus canteens



Customer-centric mindset with attention to detail



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.