As a Cafe Service Associate, you will be the face of our establishment, ensuring that every guest enjoys a warm, welcoming, and memorable dining experience. Your role encompasses taking and delivering orders, maintaining a clean environment, and fostering positive relationships with customers.
Key Responsibilities
Customer Engagement
: Greet and seat guests promptly, offering menus and informing them of daily specials.
Order Management
: Accurately take food and beverage orders, relay them to the kitchen, and serve items in a timely manner.
Product Knowledge
: Stay informed about menu items, ingredients, and preparation methods to answer customer inquiries effectively.
Sales & Upselling
: Promote and upsell menu items, including beverages and desserts, to enhance the dining experience.
Payment Processing
: Handle cash and electronic transactions accurately, providing receipts and processing payments efficiently.
Cleanliness & Organization
: Maintain a clean and organized dining area, including setting and clearing tables, and ensuring restrooms are tidy.
Team Collaboration
: Work closely with kitchen and bar staff to ensure smooth operations and timely service.
Customer Feedback
: Address customer concerns or complaints professionally, escalating issues to management when necessary.
Compliance
: Adhere to health and safety regulations, including proper food handling and sanitation practices.
Job Type: Full-time
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
Food provided
Work Location: In person
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