The Food and Beverage Executive is responsible for overseeing the daily operations of the food and beverage department in a hotel, restaurant, resort, or hospitality venue. This role involves managing staff, ensuring high-quality customer service, maintaining cost controls, and upholding health and safety standards.
Key Responsibilities:
Operations Management:
Oversee all F&B operations including restaurants, bars, room service, banquets, and catering.
Ensure smooth service delivery and guest satisfaction.
Implement and monitor standard operating procedures (SOPs) for F&B service and kitchen operations.
Staff Management:
Recruit, train, schedule, and supervise F&B staff.
Conduct performance evaluations and provide continuous feedback and coaching.
Foster a positive work environment that promotes teamwork and efficiency.
Financial & Inventory Control:
Monitor budgets, forecasts, and financial performance of the F&B department.
Control food and beverage costs through effective purchasing, inventory, and waste management.
Prepare reports on sales, costs, staff performance, and customer satisfaction.
Customer Service:
Handle guest inquiries and complaints professionally and efficiently.
Maintain high levels of customer satisfaction through personalized service and attention to detail.
Compliance & Quality Assurance:
Ensure compliance with health, safety, and hygiene standards.
Oversee food quality and presentation standards.
Coordinate with suppliers and maintain relationships for quality sourcing.
Marketing & Sales Support:
Work with the marketing team to promote F&B offers and special events.
Participate in menu planning, theme nights, and event management.
Qualifications and Skills:
Bachelor's degree in Hospitality Management, Culinary Arts, or related field.
2-5 years of experience in food and beverage management or a similar role.
Strong leadership, organizational, and interpersonal skills.
Proficient in inventory management, budgeting, and financial reporting.
Excellent communication and problem-solving abilities.
Knowledge of health and safety regulations and F&B trends.
Job Types: Full-time, Permanent
Pay: ?35,000.00 - ?42,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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