Job Description

Job Title: Food & Beverage Executive

Location: Borivali, Chembur, and Lower Parel

Reports to: Assistant Restaurant Manager / Restaurant Manager

Experience: 2 years in F&B Service / Restaurant Operations

Employment Type:

Full-time

Job Purpose

As an F&B Executive at Malgudi Cafe, you will play a key role in ensuring smooth front-of-house operations. You will act as a bridge between guests, service staff, and the kitchen to deliver a seamless dining experience. The role demands strong operational oversight, people skills, and the ability to handle high-pressure service hours with grace and efficiency.

Key Responsibilities

Guest Service & Experience

Welcome guests warmly and ensure prompt seating and menu explanation Maintain high standards of guest interaction, service delivery, and satisfaction Proactively address guest concerns or complaints, ensuring quick and courteous resolution Collect guest feedback and relay suggestions to the management team

Operational Coordination

Supervise service flow between the kitchen, barista counter, and service staff Conduct regular floor checks to ensure food quality, hygiene, and table setup standards are maintained Track and ensure timely service of orders and accurate presentation of dishes Support shift planning and assign duties to stewards and service associates

Upselling & Product Knowledge

Maintain thorough knowledge of the menu, including ingredients and special promotions Train staff on upselling techniques for beverages, desserts, and chef specials Suggest food and beverage pairings to enhance the guest experience

Inventory & Station Management

Ensure sufficient availability of cutlery, crockery, water bottles, menu cards, and service linens Coordinate with stewarding and kitchen teams to maintain stock rotation and cleanliness Report any equipment damage or maintenance requirements

Team Guidance & Hygiene

Guide stewards and servers on grooming, behaviour, and customer service etiquette Monitor cleanliness across dining and waiting areas, ensuring compliance with hygiene protocols Support pre-opening and closing checklists for the floor team

Requirements

Diploma or Degree in Hotel Management / F&B Service or related field

Minimum 2 years of relevant experience in a casual dining, premium cafe, or hotel setup

Strong interpersonal and communication skills in English and Hindi

Ability to manage service during high footfall and busy hours

Leadership qualities with a guest-first attitude

Knowledge of POS systems and basic order tracking preferred

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

ARE YOU WILLING TO ATTEND THE INTERVIEW AND ALSO WORK IN MUMBAI?
Location:

Mumbai, Maharashtra (Required)
Work Location: In person