Job Description

Position:

F&B Guest Service Associate

Department:

Food & Beverage

Location:

[Insert Location]

Reporting To:

F&B Supervisor / Restaurant Manager

Role Overview:

The F&B Guest Service Associate is responsible for delivering exceptional guest service across all food & beverage outlets. The role involves ensuring smooth restaurant operations, maintaining hygiene standards, and creating a positive dining experience for guests.

Key Responsibilities:Guest Service

Greet guests warmly and escort them to their tables. Present menus and assist guests with food and beverage selections. Ensure prompt and efficient service of food and beverages. Address guest queries, concerns, or special requests professionally. Maintain high service standards to enhance guest satisfaction.

Operational Responsibilities

Prepare tables by setting up linens, cutlery, and glassware. Take accurate orders and communicate them clearly to the kitchen/bar. Serve food & beverages in accordance with service standards. Clear and reset tables efficiently after each service round. Support buffet setup and replenishment when required.

Hygiene & Safety

Follow all hygiene and sanitation guidelines as per hotel standards. Maintain cleanliness of the service area, restaurant, and equipment. Ensure adherence to food safety and HACCP practices.

Teamwork & Coordination

Coordinate with kitchen, bar, and other service associates for smooth operations. Assist in inventory management, restocking supplies, and daily outlet checklists. Participate in team briefings and training programs.

Cashiering (If Applicable)

Handle billing, cash transactions, and POS entries accurately. Ensure correct billing and maintain cash handling protocols.

Key Skills & Competencies

Excellent communication and interpersonal skills Strong customer-service orientation Ability to multitask and remain calm under pressure Basic knowledge of food and beverage service Professional grooming and positive attitude

Qualifications & Experience

Minimum 10+2 or Diploma in Hospitality/Hotel Management 0-2 years of experience in F&B service (freshers can apply) Prior experience in hotels, restaurants, or hospitality setups preferred
Job Types: Full-time, Permanent

Pay: ?10,339.17 - ?20,000.00 per month

Benefits:

Food provided Provident Fund
Work Location: In person