Job Description

About Xpanse Coffee

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At Xpanse Coffee, we blend high-quality brews with technology and creativity to deliver a modern cafe experience. Our mission is to serve premium coffee and fresh food with consistency, speed, and a warm human touch. As a fast-growing brand, we value people who are passionate, driven, and ready to create delightful moments for our customers--one cup at a time.

Job Summary:

The Food and Beverage Associate is the face of the Xpanse Coffee experience. You will be responsible for engaging with customers, taking orders, preparing beverages, and maintaining a clean and inviting cafe environment. This is a fast-paced, customer-facing role ideal for individuals who enjoy hospitality, teamwork, and the cafe lifestyle.

Key Responsibilities:

Customer Service:

Greet customers warmly, answer questions about the menu, and make recommendations Take orders accurately via digital POS systems and handle billing Ensure every customer has a welcoming and satisfying cafe experience Manage dine-in, takeaway, and online order flows efficiently Handle feedback or complaints professionally and escalate if needed

Beverage & Food Service:

Prepare and serve coffee, tea, and other beverages according to brand standards Assemble food items, snacks, or bakery products Maintain knowledge of ingredients, allergens, and special promotions

Store Operations:

Ensure restocking of disposables, condiments, and supplies at service stations Follow opening and closing checklists as assigned by the shift lead Assist in managing inventory and receiving deliveries when required

Brand & Team Support:

Uphold Xpanse Coffee's values and service guidelines in every interaction Work collaboratively with associates, kitchen staff, and delivery partners Participate in training sessions, product knowledge updates, and team meetings Adapt to changing priorities or roles during rush hours
Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Work Location: In person