Job Description

Job Category: Customer Services
Degree Level: Bachelor's Degree
:
As an FM Specialist Core at Nokia, you will play a critical role in the fault management of our 5G SA Core Network. You will work closely with project teams, delivering high-level design reviews and coordinating network integration activities to ensure seamless service delivery. In this dynamic environment, you will manage critical incidents, provide expert problem-solving on escalated issues, and drive resolution within SLA requirements. Your contributions will enhance team performance as you guide colleagues through intricate configuration changes and troubleshoot critical problems.
Responsibilities:

• Manage end-to-end fault incident and problem resolution, ensuring compliance with SLA and OLA requirements.
• Configure and maintain the 5G SA Core Network, coordinating closely with project teams for design reviews and integration activities.
• Prepare, implement, and verify configurations for nodes or systems, documenting methods of procedure (MOP) and work instructions (WI).
• RCA problem-solving with the care team to identify and mitigate underlying issues.

Qualifications:
You have:

• 6-10 years of technical experience in VOLTE IMS.
• Relevant experience with Ericsson IMS Core Domain (5G Core Nodes - HLR, HSS, EIR, UDM, CCDM, CCSM).
• Experience with 5G/LTE/VoLTE E2E call flows.
• Knowledge of Cloud Native Architecture, Microservices, Kubernetes, and Docker.
• Expertise in 5G Core IMS Architecture, Interfaces, and Protocols.

It would be nice if you also had:

• Experience with IMS architecture and related nodes
• Familiarity with Service Based Architecture concepts and Network Slicing.

About Us:
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
About the Team:
In , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.