Job Description

Job Title:

Floor Ambassador - Service Center

Location:

Kolkata

Experience:

Minimum 2 Years

Salary:

?20,000 - ?30,000 per month

Job Type:

Full-time

Shift:

Day Shift

:

We are looking for a motivated

Floor Ambassador

for our

Service Center

in Kolkata. The ideal candidate will oversee daily operations, assist customers, and ensure smooth functioning of the service floor while maintaining high standards of service and customer satisfaction.

Key Responsibilities:

Greet and assist customers visiting the service center. Coordinate with service technicians and staff to ensure timely completion of service requests. Monitor daily operations and ensure smooth workflow on the floor. Handle customer queries, complaints, and feedback professionally. Maintain records, service schedules, and ensure proper documentation. Ensure cleanliness, safety, and compliance with company policies on the floor. Assist in staff coordination and training when required.

Requirements:

Minimum

2 years of experience

in a service center, customer service, or floor management role. Strong

communication and interpersonal skills

. Ability to handle customer interactions professionally and efficiently. Good organizational and multitasking abilities. Knowledge of service operations and basic technical understanding is a plus.
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person