Job Description

We are looking for a responsible and proactive

Floor Supervisor

to oversee daily operations, manage staff, and ensure smooth functioning of activities on the floor. The ideal candidate should have leadership skills, excellent coordination abilities, and experience in supervising teams in a retail, office, educational, or service environment.

Key Responsibilities

Supervise and coordinate staff on the floor

to ensure tasks are completed efficiently.

Monitor attendance, performance, and conduct

of floor staff. Ensure

quality of service, cleanliness, and adherence to standard operating procedures (SOPs)

. Handle customer/visitor queries or escalate issues when necessary. Manage

inventory, supplies, or equipment

as per requirement. Conduct

regular checks to maintain order

and

operational efficiency

. Train new staff and

provide guidance to improve performance

. Prepare

daily, weekly, or monthly reports

on floor activities and staff performance.

Required Skills & Qualifications

Minimum Bachelor's degree

2-5 years of experience in floor supervision, team management, or related roles

. Good leadership, communication, and organizational skills. Ability to handle stressful situations and resolve conflicts effectively. Basic knowledge of

operational procedures and safety protocols

.
Job Types: Full-time, Permanent

Work Location: In person