Job Description

Supervise the Family Amusement Centre (FAC) Floor and manage the day to day operations in the Centre.

Implement open and closing operations as guided by the Manager in order to maintain safety and security of the Centre.

Ensure that the Operations floor is safe, clean, well-staffed and conducive for family fun and conduct physical checks to ensure the same.

Strictly adhere to the instructions provided by Management Trainee - FAC Operations and transform these instructions into an effective performance.

Ensure that the shift staff provide the highest levels of consistent, prompt and courteous customer service.

Ensure that all amusement units on the floor are performing effectively.

Ensure that the redemption and reception counters are well staffed and equipped with the required supplies & consumables.

Prepare purchase requisitions for supplies on an as required basis in the prescribed format.

Implement shift scheduling based on the instructions from the Management Trainee - FAC Operations and complete the required shift paper work.

Effectively manage Group and Birthday Party Bookings and make necessary arrangements.

Coordinate facility start-up, shut down, and staff changeovers efficiently.

Assist with floor operations by managing play zones where necessary.

Implement and interpret policies and procedures to the staff, perform effective staff evaluation and make hiring, terminating and disciplinary recommendations.

Male candidates preferred

Location- Kozhikode, Kochi

Job Types: Full-time, Permanent

Pay: From ?20,000.00 per month

Ability to commute/relocate:

Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Diploma (Preferred)
Experience:

Hospitality: 3 years (Preferred) total work: 3 years (Preferred)
Work Location: In person