Job Description

Floor Supervisor - European Bistro

Experience Required:

1-2 years in a supervisory role, 3+ years in the F&B industry

Location:

Lavelle Road, Bengaluru

Type:

Full-time

Job Summary

We are looking for a skilled and service-driven

Floor Supervisor

to oversee front-of-house operations at our European bistro. The ideal candidate brings strong leadership, excellent communication, and hands-on experience in premium casual or European dining environments. This role ensures smooth service flow, exceptional guest experiences, and effective coordination between the service team and the kitchen.

Key Responsibilities

Service & Floor Operations

Oversee daily floor operations to ensure efficient, high-quality service across all shifts. Support the team in maintaining the restaurant's service standards, ambience, and cleanliness. Manage table allocations, guest flow, and service sequences. Assist with opening and closing procedures.

Team Supervision

Lead, guide, and motivate front-of-house staff during service. Provide on-the-job training, refreshers, and performance feedback. Ensure uniforms, grooming standards, and staff readiness for service. Step in to support service whenever required.

Guest Relations

Engage with guests and provide personalised, attentive hospitality. Handle guest concerns or complaints promptly and professionally. Ensure regular guests receive consistent, high-quality service.

Coordination & Communication

Maintain clear communication between the FOH team and kitchen staff. Participate in daily briefings and ensure team members understand menu updates, specials, and service notes. Work closely with management to ensure smooth shift operations.

Administrative Support

Assist with stock checks, requisitions, and inventory tracking. Help maintain reservation systems and daily operational documentation. Support the Manager with training, reporting, and team scheduling when needed.

Requirements

1-2 years of experience

in a supervisory role within a restaurant or premium dining environment.

3+ years of overall F&B industry experience

, preferably with European or bistro-style concepts. Strong communication and interpersonal skills. Excellent leadership abilities with a hands-on, team-oriented approach. Strong guest service mindset with the ability to remain composed during busy periods. Solid understanding of service standards, restaurant operations, and hospitality best practices. Flexibility to work evenings, weekends, and holidays.

Preferred

Experience in European, international cuisine, or bistro-style dining. Knowledge of wines and European service etiquette.
Job Types: Full-time, Permanent

Pay: From ?20,000.00 per month

Benefits:

Flexible schedule Food provided Health insurance
Work Location: In person