Job Description

Job Overview:

We are seeking a

hands-on and energetic Floor Manager

to oversee daily floor operations at our

Home Needs Retail Store

. The ideal candidate will ensure smooth customer experiences, efficient staff coordination, and well-maintained floor displays to support store sales and operational excellence.

Working Duration: Duty hours- 9 hours per day,6 days per week working, Week off on week days), Salary 20000/- .

Key Responsibilities:

Supervise all activities on the

sales floor

, ensuring staff are actively engaging with customers and maintaining high service standards. Monitor

product presentation, cleanliness, and organization

of all floor areas including furniture, kitchenware, home decor, and utility sections. Support the team in achieving

daily and monthly sales targets

, upselling and cross-selling where appropriate. Serve as the

first point of contact for customer issues

and escalate when necessary. Oversee

staff shift schedules, attendance, and floor assignments

in coordination with store leadership. Ensure all floor team members are well-informed about

product features, promotions, and new arrivals

. Collaborate with Visual Merchandiser to maintain

attractive and updated product displays

. Conduct regular checks on

stock availability

and coordinate with inventory staff for timely restocking. Enforce compliance with

store safety, hygiene, and customer service protocols

. Provide

on-the-spot coaching and training

to team members to improve performance and product knowledge.

Requirements:

Proven experience in retail floor management or supervisory role, preferably in Gift& Toys,Stationary, home, lifestyle, or furniture retail. Experience Min 1 -2 years in Related department ,product knnowledge, inventory management, people management,Stock Audit, Cash Management. Strong leadership and customer service skills with a proactive mindset. Excellent communication and conflict resolution abilities. Ability to multitask and thrive in a

fast-paced, customer-facing environment

. Basic knowledge of

POS systems, retail operations, and inventory handling

. Willingness to work flexible hours, including weekends and holidays. High school diploma required; degree in Retail Management or Business preferred.

Benefits:

Competitive salary and incentives Employee discounts on home and lifestyle products Growth opportunities within the organization Supportive and team-oriented work environment
Job Types: Full-time, Permanent

Pay: ₹20,000.00 per month

Benefits:

Health insurance Leave encashment Paid sick time Paid time off Provident Fund
Schedule:

Day shift Fixed shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person