Job Description

Job Title : Floor Manager (On site role)

Location-Noida

Experience-10yrs+

Objective Summary:

To ensure the proper functioning of the showroom. To monitor the sales, inventory, employeesand all other related infrastructures within the showroom.Principal Duties and

Responsibilities:

? Ensure that all customers are handled properly by the retail staff.

? In cases where customers cannot be handled by the retail sales assistants, Floor in charges have tohandle them.

? Ensures that all procedures, processes and systems adopted by management are followed by staff.

? Propose, schedule and implement in-store signage and layout to maximize sales, customersatisfaction, store appearance and image towards the customers.

? Evaluates and manages sales and customer service activities and staff competencies to optimizeand maintain business performance, profitability and customer satisfaction.

? Manage maintenance and ensure all infrastructure, equipment, facilities and inventory in exhibitrooms are in good working order.

? To review employee performance and to suggest actions to be taken regarding a particularemployee.

? To conduct daily briefings on the activities needs to be conduct among the staff.

? To attend the monthly meetings held at corporate office or to attend meetings as and whenrequired by the top management in corporate office.

? To approve the leaves of the sales staff after it has been reviewed by the section in charge.

? To ensure all to use the movement register properly.

? To submit daily report to manager and top management.

? Monitor section supervisor's and section heads.

? Follow-up of due compliance with establishments rules and regulations.

? Ensure the customers responded properly by section staff and front office staffs (Floor coordinators)

? Initiate new methods for improving service and customer satisfaction.

? Ensuring the floor supervisors do proper follow up of customer feedback and reporting the necessary changes on account the same.

? Close monitoring of items passing during the beginning and end of each and every the day.

? Arrangement of necessary number of staffs for smooth functioning of item passing.

? Reporting to the HR department about the staff requirements of respective sections.

? To ensure all the staffs groomed properly during the working hours at the respective floors.

? To aware all staffs schedule leaves or exchange leaves, permissions.

? To ensure all the staffs updated about the new schemes, Policy changes and etc.,

? He/she shall ensure that the staffs under his/her team adhere to the HR policy regarding uniforms and timings.

? To ensure a proper shopping experience within the showroom.

Machines or Equipment used by the position:

? Telephone

? Computer

? Stationery items

Working Condition & Physical Effort:

? Normal office working condition. May have to walk inside the premises of the outlet.

Interested Candidates, apply now or reach out at

isha@phosphorussolution.com

Job Types: Full-time, Permanent

Benefits:

Flexible schedule Food provided
Work Location: In person