Job Description

1. Job PURPOSE: ? Branch Manager will be responsible for the day to day activities of the clinic and will ensure that the clinic is organized, efficient and produces operational efficiencies. ? Responsible for performing clinic duties on a professional level and works closely with senior management ? To Ensure that system and protocols must be followed within the Branch 2. ROLE AND RESPNSIBILITIES:

Marketing and Branding

? To do activities regarding branding and marketing as suggested by COO

Sales & Revenue: ? You have to look after for Sales & revenue part as well. ? Periodically you have to look at Sales & revenue report for respective branch. ? If you find any deficiency in sales & revenue report you have to inform to your superior.

Man power mapping

? To hire new employee Branch Manager need to fill manpower requirement form and should submit to Human Resources Department via email.

Staff grievances

? All the staff grievances would be taken care by Branch Manager. If any serious grievances are there, then only informing to Head Office.

Machine cleaning

? Branch Manager should make sure that all machineries in clinic are clean and do not contain dust. ? Cleaning of minor OT instruments. ? Branch Manager should make sure that all instruments are being autoclave. ? Branch Manager should be aware of expiry date of expensive medication

Break down of machine ? In case of any break down in machine Branch manager should first find out cause of break down and then inform to Service engineer via email. ? Head Office will inform company and call engineer. ? Branch Manager should collect service report from engineer and maintain file reports.

Dress code ? Branch Manager will make sure that every employee is in proper uniform with name tag. ? Branch head will make sure that Dress code policy is properly followed. Appointment maintenance of reception: ? Branch manager ensure that reminder calls to patients are done or not. ? Making sure of daily minimum number of appointments. ? Planning of next appointment for existing patients.

Staff management: ? If more than two employees are on leave same day, then arranging staff from other branch. (first inform to HO and take permission)

Miscellaneous: ? All miscellaneous things are authorised by Branch head (i.e.) auto fair of staff any allowance to staff etc.

Mobile phone submission. ? Every staff should submit mobile to Branch manager in office time. ? Employees cannot keep mobile phone in their locker.

Housekeeping maintenance: ? Branch manager should make sure Housekeeping maintenance like wash room, water tank, dustbin cleaning. ? Making sure Water bottle on every table. ? Ensuring no dust in clinic.

Administration: ? Software update on daily basis. Do Daily Audit of defined protocols ? Ensuring discipline between staff members. ? Ensuring CCTVs are in working mode and uncovered ? Maintaining silence in clinic. ? Ensuring that lunch time should be 15-20 minutes and not more than two staffs from one department should be at a lunch same time in. ? For growth of Clinic, Management can give you extra responsibility any time.

3. COMMUNICATIONS AND RELATIONSHIPS:

Internal

: Operation Manager, HR Manager, Department personnel, Employees

External:

Patients, Service Agencies

4. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED FOR JOB

Education

Graduate or Masters

Experience

Graduation Min 3 Years, Masters with min 1 year experience in Sales or related field

Skills

Proficiency in Hindi, English and local languages Leadership skills

Excellent interpersonal & communicational skills Good Leadership & Decision making skills

Microsoft Office

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Commission pay Performance bonus Yearly bonus
Work Location: In person