We are looking for a responsible and proactive Floor Manager - Hospital Operations to oversee and manage all night-shift activities. The candidate will ensure smooth functioning of clinical and non-clinical operations, patient care coordination, staff supervision, incident handling, and adherence to hospital standards during night hours.
Operational Management
Oversee complete hospital operations during the 12-hour night shift.
Ensure smooth functioning of OPD/IPD, emergency, pharmacy, radiology & front office.
Monitor patient admissions, transfers, and discharges.
Ensure staff, equipment, and resources are available and ready.
Coordinate with clinical teams for emergencies or critical cases.
Staff Supervision
Supervise nursing, front desk, housekeeping, security & support staff.
Monitor staff attendance, discipline, and duty allocation.
Handle staff concerns, escalations, and on-shift issues.
Patient Experience & Safety
Address patient issues, grievances, or special needs promptly.
Maintain clear communication with patients & their attendants.
Ensure hygiene, safety, and infection control standards are followed.
Reporting & Documentation
Prepare incident reports, daily shift logs & handover notes.
Report emergencies, incidents, or operational challenges to management.
Ensure adherence to hospital SOPs and NABH guidelines.
Requirements
Bachelor's or Master's degree in Hospital Administration / Healthcare Management (preferred).
2-3 years of experience in hospital operations or similar role.
Ability to independently manage operations during night hours.
Comfortable with 12-hour night shifts.
Job Type: Full-time
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
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