Job Description

Job Summary

The Floor Manager - Sales Unit is responsible for managing daily sales floor operations in the textile showroom/store. This role ensures excellent customer service, achievement of sales targets, effective staff supervision, and proper merchandising of textile products. The Floor Manager acts as a link between the sales team and management to ensure smooth operations and high customer satisfaction.

Key Responsibilities

Manage and supervise daily operations of the sales floor in the textile unit Achieve sales targets and contribute to business growth Handle customer inquiries, complaints, and ensure high levels of customer satisfaction Guide customers on textile products including fabrics, designs, pricing, and quality Supervise, train, and motivate sales staff to improve performance Ensure proper product display, visual merchandising, and stock arrangement Monitor stock levels and coordinate with inventory/store team for replenishment Maintain cleanliness, discipline, and professional standards on the sales floor Prepare daily sales reports and share updates with management Ensure adherence to company policies and sales procedures
Required Skills & Qualifications

Graduate / Diploma (preferred) Minimum 2-5 years experience in textile sales or retail management Strong knowledge of textile products, fabrics, and trends Good communication and interpersonal skills Leadership and team-handling ability Basic computer knowledge (billing software, MS Excel) Ability to work under pressure and meet sales targets
Working Conditions

Full-time role Standing and floor supervision required
Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person