Job Description

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III. KEY RESPONSIBILITIES Core Responsibilities Patient Interfacing: ₹ Meeting with all new Patients admitted within 24 hours of admission. ? Take out the List of all the patients of the floor with financial update ? Will ensure orientation of the patient to the floor structure and important service no. ? Meet with the Floor RMO and introduce yourself and monitor his/her availability on the floor. ? Give a summary of your floor and any specific issue in morning meeting. ? Financial follow up of the high outstanding patients of the respective floor ? To coordinate Diagnostic Tests, specially night NPO patients and any other specific procedure ? To coordinate OT & Diagnostics Process of patients ? Meet all discharge patients and explain the discharge process to them ? To Coordinate for discharge patients with TPA & Billing. ? To coordinate for the next day discharge by EOD. ? Supervise the nursing of the respective floor for Discharge report folder of the discharge patient. It should be ready after discharge intimation ? Meet with all new patient of the day before leaving ? Make a list of plan discharge in coordination with nursing and submit to M.S office. ? Submit an evening report of all new patients and any specific issue of any patient with room number to M.S office. ? Coordinating stock and inventory management of the floors. ? Documentation Compliance: ₹ Shall monitor all compliance for documentation of clinical file. ? Initial evaluation / blood Forms / Consent forms to be checked. ? Pre-auth forms, financial clearance, consent forms of all TPA patients to be checked. IV. KEY PERFORMANCE INDICATORS Measurable Deliverables ? Ensure optimal utilization of resources mainly with respect to time, space and materials. V. JOB REQUIREMENTS Minimum Qualifications
? BAMS/ BDS preferable with Post Graduate Qualification in Hospital Management.
JOB DESCRIPTION I. JOB DETAILS Job Title
Assistant Manager - Medical Administration (Floor Manager)
Reporting Supervisor
Medical Superintendent / Assistant Medical Superintendent
II. JOB PURPOSE
To Assist in smooth running of IPD & helping patients for effective IPD services.
Experience
2 - 4 years of experience in Hospital Operations in a large healthcare facility.
Behavioural Skills
? Through knowledge of healthcare
? Environment, Patient Safety and unique Healthcare Quality Management Principles
? In Depth knowledge of Medical Delivery Systems and Patient care.
Technical Skills
? Computer Literacy, with expertise in Excel and Power Point.
? Knowledge of other statistical software tools.
? Analytical bent of mind.
? Quality Management in Healthcare.
? Service Excellence.
Language Skills
English & Hindi
VI. KEY INTERACTIONS
Key Internal Contacts
Key External Contacts
? Medical Superintendent / A.M.S.
? Unit Head - Operations
? Consultants
? Patients

Skills Required