1-2 years in roles such as Senior Executive, Floor Manager, or Assistant Store Manager--preferably in retail or jewellery.
Minimum Qualification:
Graduate (any discipline).
Salary:
Negotiable based on experience and fit.
Roles & Responsibilities:
1. Day-to-Day Floor Management
Supervise sales staff--manage shifts, assign duties, and conduct briefings to set daily goals.
Oversee store presentation, ensuring the showroom remains clean, organized, and visually appealing.
2. Sales & Customer Service Management
Motivate the team to hit and exceed sales targets.
Train staff on upselling and cross-selling techniques; aid in closing high-value sales.
Provide personalized and attentive customer service; address customer inquiries and resolve complaints smoothly.
3. Inventory & Merchandising Oversight
Ensure jewellery displays are properly stocked and restocked.
Conduct regular inventory checks and coordinate with the stockroom for reconciliation.
Maintain visual merchandising standards aligned with store branding.
4. Security & Compliance
Implement security protocols for safeguarding high-value items.
Train staff on secure handling procedures.
Ensure adherence to store policies and retail regulations.
5. Team Training & Development
Coach and mentor team members in product knowledge, sales techniques, and service excellence.
Conduct performance assessments and foster a positive, motivated environment.
6. Reporting & Analysis
Monitor daily sales metrics and prepare performance reports for higher management.
Analyze data to identify trends and recommend improvements in promotions or inventory.
7. Operational Efficiency & Maintenance
Execute store opening/closing routines, manage cash-handling processes, and address technical issues.
Ensure fixtures, lighting, and displays are well-maintained and appealing.
Job Type: Full-time
Pay: ₹25,324.27 - ₹35,577.68 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Experience:
Jewelry sales: 2 years (Preferred)
Work Location: In person
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