3-5 years in retail management, preferably in the jewellery industry
Employment Type:
Full-time
Key Responsibilities:
Store Operations Management:
Oversee daily operations of the showroom floor to ensure smooth functioning.
Maintain a high standard of cleanliness, organization, and display aesthetics.
Ensure all jewellery pieces are displayed correctly and securely.
Customer Experience:
Greet and assist customers, ensuring they have a premium shopping experience.
Address customer inquiries and resolve issues promptly and professionally.
Train staff to deliver exceptional service and maintain customer satisfaction.
Team Leadership:
Supervise, motivate, and manage the performance of sales associates.
Assign tasks and set daily sales goals for the team.
Conduct regular training sessions to enhance product knowledge and sales techniques.
Sales and Revenue Management:
Monitor sales targets and implement strategies to achieve them.
Upsell and cross-sell products to maximize revenue.
Analyze sales data and provide reports to management.
Security and Compliance:
Enforce strict security protocols to prevent theft or loss.
Ensure all staff adhere to company policies and industry regulations.
Inventory Control:
Conduct regular stock checks to maintain accurate inventory records.
Coordinate with procurement to ensure availability of best-selling items.
Promotional Activities:
Support the implementation of marketing and promotional campaigns.
Collaborate with the marketing team to highlight exclusive collections.
Qualifications and Skills:
Educational Qualification:
Bachelor's degree in Retail, Business Management, or related field.
Experience:
Proven track record in retail management, preferably in jewellery or luxury retail.
Skills:
Strong leadership and interpersonal skills.
Excellent communication and customer service abilities.
Sales-driven with a focus on achieving targets.
Knowledge of jewellery products and trends is an advantage.
Proficiency in retail software and basic MS Office applications.
Key Attributes:
Professional appearance and demeanor.
Attention to detail and organizational skills.
Ability to work under pressure in a fast-paced environment.
Flexibility to work evenings, weekends, and holidays as needed.
Job Type: Full-time
Pay: ?18,000.00 - ?25,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Experience:
total work: 3 years (Required)
Work Location: In person
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