Grahak Mitra will assist customers inside SBI branches with basic banking support, digital services, and guiding walk-in customers for smooth branch operations.
Responsibilities:
Assist customers with forms and basic banking queries
Guide customers on digital banking (YONO, ATM, UPI, Net Banking)
Ensure no customer remains unattended in the branch
Provide product information and direct customers to the right counter
Support senior/HNI customers with priority service
Requirements:
Graduate (Any stream)
Age: 21-30 years
Minimum 1 year of experience (service/BFSI preferred)
Local language + basic English required
Job Types: Full-time, Internship
Contract length: 6 months
Pay: ₹100,000.00 - ₹300,000.00 per year
Benefits:
Provident Fund
Ability to commute/relocate:
Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
Floor Coordinator: 1 year (Required)
Banking: 1 year (Required)
Customer Handling: 1 year (Required)
Location:
Gandhinagar, Gujarat (Required)
Work Location: In person
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