Job Description

Job Title:

Customer Support - Flipkart Premium

Shift:

Day Shift

Working Days:

5 Days

Salary:

?20,000 - ?35,000

Education:

Undergraduate can apply

Requirement:

Excellent English communication

Location:

Sector 18, Gurgaon

Job Responsibilities

Handle customer queries related to orders, deliveries, and product assistance. Provide accurate information and resolve issues within the given timelines. Maintain professional and clear communication on every interaction. Update customer records and follow standard process guidelines. Coordinate with internal teams for cases needing escalation or follow-up.

Candidate Requirements

Fluent English speaking skills. Ability to work under pressure and manage high call volumes. Good listening, problem-solving, and customer-handling skills. Must be punctual, professional, and process-oriented.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Application Question(s):

How much do you rate your English communication skill out of 10? What's your current in hand salary?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
License/Certification:

Calling related experience? (Preferred)
Location:

Gurgaon, Haryana (Preferred)
Work Location: In person