Job Description

Job Title: Flight Ticket / Reservation Executive

Location:

Kochi, Kerala

Company:

AIRHOME Travels

Experience Required:

1.5 - 2 Years

Job Type:

Full-time | On-site

Job Summary:

We are looking for a skilled and customer-focused

Flight Ticket / Reservation Executive

to join our growing team at

AIRHOME Travels, Kochi

. The ideal candidate should have prior experience in flight booking, reservation handling, fare calculation, refund policies, and providing excellent customer service in both domestic and international sectors.

Key Responsibilities:

Handle

flight ticket booking, re-issuance, and cancellation

for domestic and international sectors. Manage

PNRs, fare rules, and airline schedules

using GDS systems (Amadeus, Galileo, or Sabre). Provide

accurate fare quotations

and itinerary options based on client requirements. Coordinate with airlines and suppliers to resolve ticketing or schedule-related issues. Maintain updated knowledge of airline policies, visa requirements, and travel regulations. Handle

customer queries and after-sales support

professionally and efficiently. Prepare invoices, payment follow-ups, and maintain proper documentation of all bookings. Support the team in

group bookings and corporate travel arrangements

.

Required Skills & Qualifications:

Minimum

1.5 to 2 years

of experience in

flight ticketing/reservations

. Proficiency in

Amadeus / Galileo / Sabre

or any major GDS system. Strong communication and interpersonal skills. Good knowledge of

airline fare rules, ticket issuance, and re-issuance procedures

. Attention to detail and ability to handle multiple bookings simultaneously. Basic computer knowledge (MS Office, email communication). Positive attitude and a strong sense of customer service.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person