Job Description

Full job description

Whatsapp your profile to 7065126218/ cv4voiceprofile@gmail.com

Job Summary

EXPEDIA, or EMT for short, is one of India\'s top travel agencies, with a customer-centric approach that includes a no-convenience fee option and a wide distribution network supported by a hybrid platform. We\'re seeking for Flight Support / Task List Executive who have excellent communication skills and zeal to go extra miles to serve the customers

Responsibilities:-

• Knowledge -international/domestic travel voice process
• Knowledge of world map & geography will be required.
• Be enthusiastic & have zeal to perform.
• Be flexible to work in 24*7 rotational shifts days working environment.
• Candidates should be able to join ASAP.
• Excellent communication skills required.
• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.
• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Listen attentively to customer needs and concerns; demonstrate empathy.
• Confirm customer understanding of the solution and provide additional customer education as needed.
• Prepare complete and accurate work and update customer file.

Required Skills:-

• Freshers with good communication skills will work candidates will work.
• Freshers from travel domain with good communication skills
• Experienced customer support candidates in travel domain
• Ready to work in rotational shifts

**Walk-In Interview:**\\

Whatsapp your profile to 7065126218 / cv4voiceprofile@gmail.com

NO HIDDEN CHARGES

• NO HIDDEN CHARGES

Expertia AI Technologies