o Manage domestic and international flight bookings for corporate and individual clients.
o Use GDS tools such as Amadeus and Galileo for fare search, PNR creation, and ticket issuance.
o Handle cancellations, re-bookings, and refunds efficiently.
2.
Client Coordination
o Suggest the best options in terms of pricing, airlines, and timing.
o Maintain good relations with regular clients and ensure high satisfaction.
3.
Pricing & Fare Management
o Monitor airline fares and deals; provide clients with cost-effective solutions.
o Coordinate with consolidators or airline representatives for special fares or bulk deals.
4.
Team Coordination
o Coordinate with the accounts team for client payments and reconciliations.
o Support senior staff in managing high-volume booking seasons.
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Qualifications Required
Minimum: 12th Pass with relevant experience in ticketing
Preferred: Graduate (any stream) with ticketing/travel certifications (IATA, etc.)
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Key Skills
Proficiency in GDS systems: Amadeus / Galileo
Good communication skills (Hindi & basic English)
Understanding of airline fare rules, PNR management
Basic computer knowledge (Excel, Word, Emails)
Ability to multitask and work under pressure
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Preferred Candidate
Based in Delhi NCR and willing to work from the Barakhamba office
Has hands-on GDS experience and is comfortable working with minimal training
Polite, client-focused, and efficient under pressure
Job Type: Full-time
Pay: ?10,220.04 - ?36,128.56 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Internet reimbursement
Provident Fund
Schedule: