Job Description

Key Responsibilities

Oversee

daily gym operations

, ensuring smooth workflow across all departments. Manage and guide

staff teams

including trainers, front desk, and housekeeping. Ensure

cleanliness, maintenance, and safety standards

of the facility. Build and maintain

strong client relationships

, addressing concerns and ensuring satisfaction. Implement and monitor

SOPs

to maintain service consistency. Support business goals through

client retention, renewals, and engagement activities

. Collaborate with management to introduce

new ideas and initiatives

for member experience.

Qualifications & Skills

Previous experience in

operations, hospitality, or customer service management

. Strong

leadership and team management

capabilities. Excellent

interpersonal and problem-solving

skills. Ability to handle client queries with professionalism. Basic knowledge of fitness and wellness preferred.

What We Offer

Competitive salary + performance-based incentives. Opportunity to grow with a

rapidly expanding fitness brand

. Free access to premium gym facilities.
Job Types: Full-time, Part-time, Permanent

Pay: ?35,000.00 - ?50,000.00 per month

Work Location: In person

Application Deadline: 25/06/2025
Expected Start Date: 22/09/2025