Job Description

POSITION SUMMARY Assess individual\'s current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Provide advice to individuals on the correct method of exercising with fitness equipment. Provide information, register, and schedule guests for recreation activities. Call Maintenance or an outside service company if machines require service. Maintain an adequate supply of cups and water in recreation area. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager complete safety training and certifications. Follow company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests\' service needs assist individuals with disabilities thank guests with genuine appreciation. Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Ensure adherence to quality expectations and standards identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. W Hotels\' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We\'re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests\' passions to life. If you are original, innovative, and always looking towards the future of what\'s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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