Job Description

Job Title
First Line Leader
Job Purpose
The purpose of the First Line Leader role is 'To develop and enable a first touch team of operators to consistently deliver outstanding safety, quality, service and value to the person at the end of our supply chain'. The role has a direct hour by hour impact on the ambition of the GMS Strategy to achieve the three zeros on Accidents, Defects and Waste.
First Line Leader role is required to focus a minimum of 70% of their time on the shop-floor.
Key Responsibilities
Process management by creating and confirming standards

• Process confirmations against the 4M's Material, Manpower, Method, Measurement.
• Required to manage safety, quality, compliance and output. This includes being well prepared to have a good shift/batch/day/etc.
• Being highly visible during times in the shift when there is more risk for issues e.g. Line changeovers and providing guidance and resolving problems as they arise.
• Ensure cGMP, GPS, regulatory, QMS, EHS, internal and external audit compliance.
• Preparation of weekly production plan and scheduling of activities with effective utilization of man, materials, process and machineries for better efficiency and productivity.
• Proactive planning of required resources, Raw material / Packing Material and non-coded item required to perform the day-to-day activity in work area.
• Supervise the manufacturing processes & documentations (BMR /Logbook / Check list etc) of various production activities.
• To ensure that manufacturing is carried out according to SOP, BMR & cGMP practices are followed to ensure all time inspection readiness (Area & facility upkeep & cleanliness, status labelling, good documentation practices etc)
• Work in coordination with line support function team (like Engg, QA/QC & PR&D) to drive area performance.

Performance management and Problem solving

• Setting target conditions, and delivering against this, to achieve improvements in performance to meet future business needs.
• Support to execute the continuous improvement in work area by using GPS ways of working.
• Fully deploying performance management process within area ensuring accurate and timely data is used.
• Real time issue identification and resolution involving staff. Including running of GSK Problem solving process with staff and necessary Support Functions, line side.
• Current state analysis and "TOP 3 issues" identified with aligned target conditions/actions using Lead and Lag measures to track and improve.
• Actively engage team in Gemba Kaizen.
• Ensuring that the appropriate Deviation procedure and problem-solving processes are used to avoid reoccurrence of issues.
• Ensuring the area returns to standard after a safety, quality or performance/output deviation/incident in a controlled manner.
• Ensuring that they understand the cost budget for the area and the impact that they and their team can have on this.
• Coordination & monitoring of department consumables & inventory.
• Ensure compliance and inspection readiness

People Leadership

• Leading and coaching of teams on shift to ensure adherence to standards for safety, quality, compliance and output.
• Working with the team to continuously improve the capability of both the individuals and the overall team to increase their performance towards targets.
• Improve people capability by imparting trainings as per training curricula defined.
• Ensuring development plans and PDPs are undertaken on a regular basis using the 70:20:10 and GSK methods. This includes ensuring that the training required is identified, recorded using the appropriate method and ensure that the training is undertaken using local processes.
• Coaching and providing development to improve the behavior/performance of individuals and the team to ensure that the expectations are being met. This will include holding people to account for the duties that they are responsible.
• NMS PDP completion & doing coaching / counseling of people to ensure adherence to stds for safety, quality & delivery.
• Disciplinary, Absence management, Grievance procedures as appropriate in site.
• Role modelling the expected behaviors and standards for all staff in the area.

Knowledge/ Education / Experience Required
A. Educational Background
1. Minimum Level of Education - B. Pharm / M.Pharm / B.Sc./ M.Sc
Area of Specialisation - Business or Pharma orientated would be advantageous
Why is this Level of Education Required? - Regulatory requirement as well as to take technical decision & to effective problem solving.
2. Preferred Level of Education - Advanced knowledge of MS-Word, MS-Excel, MS-PowerPoint
Area of Specialisation -Certification from FDA for Competent Technical Staff ( recommended)
Why is this Level of Education Preferred? - To conduct day to day operation effectively.
B. Job-Related Experience
Minimum Level of Job-Related Experience required - Exposure of 3+years in Oral Solid Dosage manufacturing process.
Why is this Level of Experience Required?
To achieve the Site and Departmental target with safety, quality with people's engagement. Problem Solving and productivity improvement
C. Other Job-Related Skills/Background

• Excellent communication skills and the ability to build relationships at all levels and across functions.
• Sound knowledge of 'audit' requirements from quality and safety perspective within the pharmaceutical business.
• Planning
• Ability to build relationships (Team building) at all levels and across functions.
• Have Influencing skilled *IR issue handling

Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Inclusion at GSK:
As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.
Please contact our Recruitment Team at to discuss your needs.
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Skills Required