Job Description

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Core Responsibilities -
Patient/Customer Care
1. To Comply with the service quality Process, environmental & occupational issues & policies of the respective area
Job Knowledge
2. To demonstrate effective application of technical & professional knowledge.
Process Orientation/Documentation

• Patrols building and grounds on foot or in a vehicle in order to protect state occupied buildings and grounds against trespassing, theft, and vandalism.
• Identifies potential safety or fire hazards; takes action or makes recommendations to eliminate hazard.
• Determines the identity and business of visitors; gives directions to or escorts authorized visitors to the proper destination.
• Assures that fire extinguishers, smoke detectors, fire alarms, sprinkler system and fire hydrants are in operating condition; conducts fire drills and participates in fire prevention programs.
• Performs traffic control work such as the patrolling of parking facilities and the directing of traffic.
• Transports residents of state facilities or visitors and makes deliveries.
• Conducts or participates in employee safety and accident prevention programs; conducts a preliminary investigation of employee accidents.
• Apprehends persons suspected of theft, vandalism, or trespassing; contacts police and detains suspect until police arrive.
• Renders first aid to employees, residents, and visitors in cases of injury or illness.
• Responds to all fire alarms; determines whether a fire exists; attempts to extinguish fire and contacts fire department.
• Answers telephone calls and/or operates a telephone switchboard when the facility or building is closed.
• Writes incident and accident reports and maintains a record of activities.
• Performs related work as assigned.
• Provides all safety coverage for a state facility. Plans, develops and conducts employee safety, fire prevention and accident prevention programs.
• Regularly performs safety and security activities recognized as the most complex and difficult.

People Orientation

• To demonstrate professional & courteous behavior to patient & co-workers

Cost & Revenue

• Cost of maintenance -within 4% of capital cost (or as agreed) on an annual basis.

Discipline
19. To be well groomed, punctual & adhere to company policies and practices.

Skills Required