Job Description

Profile Submission Date - 12th November, 2025

-- Candidate must be ready to travel if there is project requirement.
:
Business Analyst (Port, Supply Chain, Multimodal, Customs & Other

Govt. Entities Focused)*

Mandatory Requirements: Language

& Mobility:

*



Requirement
Details


Language



Fluency in both written and spoken ARABIC is mandatory.



Mobility



Must

be willing and able to travel frequently to support project work, stakeholder

meetings, and system deployments across different project locations.



Role Summary:


We are seeking an initiative-taking and skilled

Business Analyst to drive the optimization and integration of international

trade and supply chain operations. This specialized role focuses on high-impact

projects within the Ports, Maritime, Supply chain & Logistics sectors, with

proven experience working on major integration projects [Government / Semi

Government]. The ideal candidate should excel at bridging the gap between

complex operations, reducing costs, reducing process / ideal time and aiming to

provide a seamless user experience to all stakeholders.

Key Responsibilities




Serve as the subject matter expert to analyze

current import/export processes, including customs compliance, documentation,

freight forwarding, and supplier/customer interaction and cross-system

integration points with other systems to ensure compliance and efficiency.



Lead the detailed gathering and documentation of

business and technical requirements, producing high-quality artifacts such as

Business Requirement Specifications (BRS) and detailed user stories/acceptance

criteria/use case documents that guide the entire development process.

Design & Visualization:

Translate abstract

requirements into clear visual designs. This includes developing high-fidelity

wireframes and comprehensive user flows using tools like Miro and Visio to

validate and gain consensus on the proposed solution.

Process Mapping:

Develop and refine process maps

for complex processes by identifying inefficiencies and proposing strategic,

data-driven improvements.

Coordination & Execution:

Act as the central

liaison, coordinating project activities across internal development teams,

external service providers, and vendors from design through deployment.

Testing & Support:

Actively participate in

System Integration Testing (SIT) and User Acceptance Testing (UAT), ensuring

the final product meets all business and regulatory requirements.

Qualifications

Experience & Education:

Bachelor's degree in supply chain

management, International Business, or a related field [preferably]

3-5 years of demonstrable experience as a Business Analyst, preferably

with direct exposure to the Port, Shipping, Supply Chain domain, or working

with the government/semi-government entities part of the supply chain.

Domain Expertise:

Proven experience working on modernization

projects, Trade Single Window (TSW), Port community systems implementations,

or complex integration projects involving Other Government Agencies

(OGAs).

Core Skills:

Expert proficiency in drafting detailed requirements documentation

(BRS, FRD) [English / Arabic]

High proficiency in Wireframing tools and visualization platforms

(e.g., Miro, Visio).

Strong analytical, problem-solving, and cross-cultural

communication skills.

Technical Tools:

Proficient in project management tools (JIRA,

Confluence) and adept at using data analysis tools for reporting.