Job Description

About Inspire Brands Hyderabad Support CenterInspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The companys technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad Support Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud computing, and information security to accelerate the companys business strategy. Inspire Brands Hyderabad Support Center will also host an innovation lab and collaborate with start-ups to develop solutions for productivity optimization, workforce management, loyalty management, payments systems, and more.About Inspire Brands:Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The companys technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad Support Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud computing, and information security to accelerate the companys business strategy. Inspire Brands Hyderabad Support Center will also host an innovation lab and collaborate with start-ups to develop solutions for productivity optimization, workforce management, loyalty management, payments systems, and more.PURPOSE OF THE POSITION:TheOffshore Sr Analyst OTCF is responsible for ensuring the interfaces into and out of our Oracle OTCF applications are complete and accurate by validating interfaces per the documented Financial Systems C&A schedule. The Oracle OTCF applications are:

• Advanced Collections
• Accounts Receivable
• Bill Management
• Payment Services (Custom PAAS application)
• RMCS
• Sales Reporting Portal (Custom PAAS application)

This role will support the Financial Systems Senior Manager of OTCF and act as his/her backup during their absence. The tasks to support are listed below.The successful candidate will develop a deep understanding of our underlying systems and data flow impacting Franchise revenue recognition and accounting. This position will ensure that OTCF accounting systems data flows are documented, along with appropriate governance, controls, segregation of duties. The successful candidate will be action-oriented with a blend of both technical and operational accounting experience related to OTCF systems and will seek to build strong relationships with and deliver superior service to all key stakeholders.KEY RESPONSIBILITIES:

• Partner with Financial Systems, Enterprise Applications, and OTCF accounting teams:
• Perform routine tie out validations of all interfaces between these three systems for interfaces into and out of these applications following the documented C&A process; Investigate and document any interfaces with missing Completeness & Accuracy processes expect many as this is a new process for 2025.
• Develop an end-to-end understanding of OTCF interfaces, system dependencies, risks and controls including data sources impacting revenue accounting accuracy.Investigate and document any interfaces with missing Completeness & Accuracy processes.
• Perform admin functions in the OTCF modules. Including, but not limited to: Set up countries, Franchisee, Territories or units in billing and Estimate Journal setup; Set up new transaction types in Bill Management; Set up new Program Codes in Payment Services; set up new transaction types and receipt methods; Admin duties for RMCS
• Opening and managing tickets with Enterprise Applications, when needed.
• Understand design of controls supporting revenue data flows and how assurance on control effectiveness is obtained
• Act as a liaison between OTCF accounting teams, Financial Systems, and Enterprise Applications to support technology effectiveness and ensure all support and enhancement tickets are properly prioritized and tracked thru completion
• Create/maintain interface documentation and job aides related to OTCF systems
• Provide support to the OTCF HSC team
• Assist with UAT testing system changes and quarterly Oracle quarterly testing
• Order to Cash (Franchise), Custom application, sales report.
• Oracle Billing, RMCS
• Advanced Collections
• Accounts Receivable (AR)
• Bill Management
• Payment Services (Custom PAAS application)
• RMCS
• Sales Reporting Portal (Custom PAAS application)

EDUCATION QUALIFICATIONS:

• Bachelor's degree in computer science, accounting or a directly related field, or equivalent practical experience.

EXPERIENCE QUALIFICATIONS:

• 5+ years of relevant experience in accounting, finance, IT or a similar field
• Demonstrated success working with large, complex data sets required for validating source/target systems matching Excel, Excel Power Query, SQL, etc.
• Experience managing tasks and reporting status
• Oracle Bill Management, RMCS, AR, and Advanced Collections

REQUIRED KNOWLEDGE, SKILLS or ABILITIES:

• 5+ years of experience working with Excel, Excel Power Query, and SQL
• 5+ years working in Oracle Bill Management, RMCS, AR, and Advanced Collections
• Strong accounting acumen and customer service focus
• Strong technical, analytical and problem-solving skills
• Excellent communication skills and a customer service, ability to positively influence others
• Strong knowledge of internal controls and able to determine and recommend new changes to controls.
• Ability to work in a dynamic, fast paced, fast growing company where adaptability is imperative

Inspire Brands Hyderabad Support Center