Job Description

:

• Patient/Customer Care -To manage the patient in to out process & follow through customer requests.
• Job Knowledge -To ensure total familiarity with all instructional manuals and operating procedures applicable to the role.
• To efficiently handle appointment, admission and discharge of patients.
• To ensure timely invoice generation with accuracy.
• To accurately share Cash/ Credit/ Corporate billing and discount information with customers & achieve high levels of customer satisfaction at each interaction.
• To ensure timely registrations & timely report delivery.
• To ensure timely submission of deposited cash/cheque/drafts/ credit slips to Finance.
• To have complete orientation of NABH and JCI
• People Orientation -To maintain and contribute to cordial inter and intra team relations.
• Cost & Revenue -To effectively utilize Hospital Information System, EPABX system and other software provided.

Discipline -To be well groomed, punctual & adhere to company policies and practices.

Skills Required