oDirect everyday financial activity, plan and assign work ensuring you always have the right staffing numbers
oDevelop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
oTrain colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
oRecommend or initiate any HR elated actions where needed
oKeep connected with key contacts including owners, asset managers, guest, regulatory agencies, others as needed
Guest Experience
oHelp guests - you'll be happy to help if someone needs assistance with a request or complaint
oMake sure all guest bills are accurate
Responsible Business
oEnsure financial control procedures and systems are ethical and legal
oDistribute outlook and forecast information for departments to identify cost savings
oMinimise waste and reduce slow-moving items.
oOther ad-hoc duties - unexpected moments when we have to pull together to get a task done
Financial
oPrepare financial analysis of hotel operations including variance explanation and make recommendations to ensure the achievement of business goals
oPrepare hotel and department budgets and financial forecasts and reporting
oEnsure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts
oReview rates and recommend rate strategy to the General Manager; participate in sales strategy meetings
oManage accounts payable to balance cash flow and reputation with suppliers
What we need from you:
oMasters degree/equivalent in Accounting or Finance
o 12+ years in hotel accounting or internal audit with one year in a department head role
oMust speak fluent English
How do I deliver this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG
hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude:
being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence
: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening
: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness
: is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
What we offer
We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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