Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.



Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Function Description

Global Financial Operations, Controllership, manages the foundational accounting for Cardmember spend, Remittances and Merchant payments along with various other operational accounting processes that is core to a Credit Card domain. The team liaison with broader controllership, technology / product, and servicing teams to ensure financial integrity is embedded in the end-to-end process.

How will you make an impact in this role?

Responsible for budget management and support driving strategic and transformation initiatives of the Global Financial Operations Organization.


Support GFO budget building and tracking process, including providing monthly tracking and status updates to the leaders, Preparing reports from collecting, analyzing, and summarizing operational data and trends, compilation of risks and opportunities, preparation of monthly budget analysis Support business initiatives and projects monitoring, including preparing and supporting the GFO leadership meetings Provide operational support setting-up, measuring, monitoring, reviewing, refining, targeting and governance of organization KPIs/ performance measures Support the goal setting, training and development, colleague recognition and colleague engagement initiatives and events Gather business intelligence by undertaking analysis to identify development opportunities Partner with cross functional teams including CEG, Finance, GR2R and Controllership MA / DA to ensure key organizational deliverables are met Develop presentations for key internal and external meetings, organize and attend meetings Support organizational communication with colleagues, including development of presentation materials for colleague events such as Town Halls, Colleague Roundtable, Learning Series, and managing senior leader visits

Minimum Qualifications

Graduate with 0 - 2 years of experience Strong analytical skills and MS office tools Strong communication and presentation skills particularly in the development of compelling and insightful materials Demonstrated ability to take initiative, self-starter and ability to deal with ambiguity Demonstrated ability to multi-task and manage different projects with competing deadlines Ability to work with senior leaders and stake holders Good interpersonal skills and a strong team player Hands on experience on reporting and analytics with exposure to working on complex financial and operational data

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.