Job Description

Designation: Financial Advisor (Life & Health Insurance ) ( Telesales)

Role/Functional Area: Tele Sales

Experience: Minimum Graduate with 1 year of outbound telesales experience from Insurance sector.

Key Responsibilities:

Prospecting with suspect leads. A suspect is a person who has still not decided on taking

a loan.

? Converting a suspect to a prospect. This involves the following:

- Establishing contact with the prospect, this could involve several calls and may need a

call at a time beyond office hours.

- This will also involve making calls at different times in order to achieve success.

- Need analysis

- Eligibility profiling

- Setting up an appointment

- Follow up with the prospect post every meeting with the sales officer until conclusion

? Basis feedback from the prospect, seek interventions from the senior sales resource or

by your own-self in satisfying customer needs with the objective of converting the

prospect to a customer.

? Responsible for conversion of suspects to prospects to customers.

? Provide support to the sales team in increasing conversions by:

- Prompt calling to all suspects / prospects

- Timely follow up with all prospects

- Cordial relationships with the sales officer mapped, collaborating with the sales officer

in providing feedback, seeking feedback from him on your performance

? Responsible for complete knowledge of company products and policies as well as those

of competition.

? Responsible for quality of the conversation, which entails the following:

- Accuracy

- Product Knowledge

- Appraisal Skills

- Punctuality & TOS

- TAT commitments

? Ability to handle objections.

? Updating the software. One must capture their conversation with the customer

effectively such that a third person is able to carry on the conversation with the

customer where they left off.

? Generating References: The quality of conversation and ability to connect with the

customer is also reflected in the number of references that they generate.

? Providing market feedback to the supervisor: It is important to share with one's

supervisor any trends that one comes across whilst speaking to a prospect. Examples

could be objections from prospects regards the processing fee being charged by us vis-a-

vis the same being charged by a specific competitor.

Job Type: Full-time

Pay: Up to ?22,000.00 per month

Schedule:

Day shift
Application Question(s):

Do you have minimum 1 year of outbound telesales experience from Insurance sector
Experience:

Outbound sales: 1 year (Required)
Work Location: In person