Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



A/R Collections Specialist, JLL Marketplace - Gurugram, India

As part of a growing business, the JLL Marketplace Finance Operations team is currently seeking an Accounts Receivable Collections Specialist. To be successful in this role, you will have experience in a high volume, multi-system, energized environment performing collections. The Accounts Receivable Specialist must be confident in their collection abilities and be able to interact effectively with the Customers and Accounting/Finance staff daily.

With us, you'll have a chance to innovate with the world's leading businesses and make long-lasting professional connections while being inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions--join us at JLL.



Responsibilities for the accounts receivable collections specialist for JLL Marketplace include but not limited to:

Perform day to day collection activity on assigned accounts receivable portfolio and ensuring accurate and timely collections of open account receivables for clients by following up on aged invoices

Maintain a log of payment dates and promises and follows up when payments commitments are not made

Support client requests for any reissuance of JLL Marketplace invoices

Collaborate and provide feedback regarding collections updates to JLL Marketplace Senior Accountant

Monitor accounts receivable aging reports and identify early detection of client account payment risk; follow up and address aging issues with JLL Marketplace Finance lead

Provide responses to JLL Accounts Receivable team on cash application questions

Contact clients via email to resolve over payments and short payments on their invoices

Assist clients and JLL Marketplace Finance team with A/R issues or questions as they arise

Support the monitoring of the JLL Marketplace Finance email inbox which includes client invoice and payment inquiries

Sound like you
Before you apply it's worth knowing what we are looking for:

Demonstrated experience interacting with customers and communicating invoice requirements

Strong working knowledge of Microsoft Outlook, Word, Excel and Peoplesoft 9.2

Excellent verbal and written communication skills

Excellent organizational skills

Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload to meet business and client needs

Demonstrated consistency in values, principles, and work ethic

Ability to work independently and within a team to build relationships and interact effectively with business partners

Willingness to take on new challenges, responsibilities, and assignments

Understanding of and commitment to client services

You should have minimum 4+ years of experience in collections.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.