Job Description

Job Title: Retail Finance ManagerLocation:

(Yehalanka & Mahadevpura , Bangalore)

Department:

Retail Finance / Sales & Finance

Reports To: Finance head

Regional Finance Head / Business Head

Job Summary

The Retail Finance Manager is responsible for driving retail finance business by managing relationships with dealers, DSAs, and internal sales teams. The role focuses on achieving finance penetration targets, ensuring credit quality, managing processes, and delivering excellent customer service while maintaining compliance with company and regulatory guidelines.

Key ResponsibilitiesBusiness Development & Sales

Drive retail finance business through dealerships, branches, and channel partners Achieve monthly and annual disbursement, login, and penetration targets Develop and manage relationships with dealers, OEMs, and DSAs Identify new business opportunities and expand market presence
Credit & Operations

Ensure accurate customer profiling and document collection Coordinate with credit and operations teams for timely approvals and disbursements Monitor portfolio quality and minimize delinquencies Ensure adherence to credit policies and risk guidelines
Team Management

Lead, motivate, and manage a team of sales executives / relationship officers Conduct regular training, performance reviews, and target tracking Support team in complex cases and escalations
Customer Experience

Ensure quick turnaround time (TAT) for approvals and disbursements Resolve customer and dealer queries promptly Maintain high standards of service and transparency
Compliance & Reporting

Ensure compliance with company policies and regulatory requirements Prepare and submit MIS, sales reports, and performance dashboards Monitor audits, documentation accuracy, and process adherence
Key Skills & Competencies

Strong knowledge of retail lending products (Auto Loans, PL, HL, Consumer Finance, etc.) Excellent relationship management and negotiation skills Understanding of credit appraisal and risk assessment Team handling and leadership abilities Strong communication and analytical skills
Qualification & Experience

Bachelor's degree in Finance, Commerce, Business Administration, or related field MBA / PGDM (Finance/Marketing) preferred 5-10 years of experience in retail finance / lending business Experience with banks, NBFCs, or auto finance preferred
Key Performance Indicators (KPIs)

Disbursement and penetration targets Portfolio quality and delinquency levels Dealer and customer satisfaction Team productivity and performance
Job Type: Full-time

Pay: ?25,000.00 - ?50,000.00 per month

Work Location: In person