Job Description

CONSTITUENTS
xc2xa7 Hotel Owners
xc2xa7 Employees
xc2xa7 Guests
xc2xa7 Vendors
xc2xa7 RHAP Accounting
xc2xa7 Internal and External Auditors
INDICATORS OF SUCCESS
xc2xa7 Achievement of financial goals and improvement over prior year performance (GOP, Rev PAR, RSI)
xc2xa7 Customer satisfaction and loyalty goals (100% Guest Satisfaction)
xc2xa7 Timeliness & accuracy of financial reporting
xc2xa7 Achievement of employee engagement survey and retention goals
AREAS OF RESPONSIBILITY
Participates in the development of financial and accounting strategies which are aligned with the overall objectives of the Hotel.
xc2xa7 Monitors status and recommends adjustments to strategies as appropriate
xc2xa7 Participates in developing the annual budget
xc2xa7 Participates in developing and implementing financial and purchasing strategies which are aligned with the Hotels objectives and internal control practices
Ensure that all work is accurate, timely and done in accordance with Brand standards
xc2xa7 Supervisors and participates in the operation of the Accounting Department
xc2xa7 Oversees training and cross-training of accounting employees
xc2xa7 Assures compliance with internal controls, policies and procedures
xc2xa7 Maintains smooth flow of communication in department
xc2xa7 Supervises and participates in regular periodic reports and inventories
xc2xa7 Performs required audits, reviews submitted reports and follows up as needed
Prepares reports as requested to improve management decision making and critical evaluation of work activities.
xc2xa7 Recommends systems and procedures for accurate and orderly reporting of financial matters
xc2xa7 Reviews and analyses business results throughout the Hotel to ensure alignment with the Hotels financial objectives
xc2xa7 Reports on all areas of non-compliance to standard operating procedures and recommends changes or improvements
Develops and implements strategies and practices which support employee engagement.
xc2xa7 Provide employees with the orientation and training needed to understand expectations and perform job responsibilities
xc2xa7 Communicates performance expectations and provides employees with on-going feedback
xc2xa7 Provides employees with coaching and counselling as needed to achieve performance objectives and to reach their fullest potential
Ensures accuracy of financial information by performing a variety of control functions.
xc2xa7 Ensures accounts payable is accurately maintained and all supplies are paid within credit terms
xc2xa7 Review night audit and daily banking processes to ensure efficient, accurate and timely reporting
xc2xa7 Performs daily banking reconciliations, delivers monies and related matters on a regular basis
xc2xa7 Manages the due back system and Front Office float change requirements
xc2xa7 Manages petty cash process, ensures adequate supply of petty cash and co-ordinates the using of petty cash to Brand standards
xc2xa7 Summarises payments due and communicates needs to the Financial Controller for approval
xc2xa7 Processing of Travel Agents commission payments
xc2xa7 Resolve all guest requests for account information
xc2xa7 Informs Financial Controller of all circumstances which may highlight unusual results
xc2xa7 Makes appropriate recommendations to insure smooth flow of financial transactions
xc2xa7 Ensures accurate and timely processing of weekly payroll and distribution of payslips to Department Heads
xc2xa7 Processing and management of all employee superannuation contributions
xc2xa7 Preparation of weekly payroll reports
xc2xa7 Payment of all statutory requirements
xc2xa7 Ensures all deductions made on behalf of employees are forwarded to the relevant party
Participates in month end financial processes
xc2xa7 Ensures all relevant financial information is included in fiscal period through direct entry or accrual basis
Participates and reviews month end stocktake
xc2xa7 Monitors inventory results and takes appropriate action if necessary
Purchasing Management
xc2xa7 Timely procurement of goods for use at competitive pricing
xc2xa7 Manages the stock take process in a timely and accurate manner
xc2xa7 Compiles monthly stock take sheets and updates prices in a timely manner
xc2xa7 Analysis stock par levels to ensure effective and efficient management
xc2xa7 Confers closely with the Financial Controller at all times and takes every opportunity to become familiar with all aspects of the position in order to fill in whenever required.
xc2xa7 Utilises leadership skills and motivation techniques in order to maximise employee productivity and satisfaction of direct reports.
xc2xa7 Maintains and controls Hotel stationery store.
xc2xa7 Complete balance sheet reconciliations on a monthly basis ensuring that outstanding items are resolved in a timely manner.
xc2xa7 Monitors and ensures collection of Accounts Receivable.
xc2xa7 Maintain control over daily cash receipts and banking by supervising the General Cashier functions.
xc2xa7 Review the xe2x80x98Daily Revenue Report ensuring that revenue is accounted for and reported correctly.
xc2xa7 Provides accounting assistance to Department Heads as required.
xc2xa7 Ensure full compliance with Hotel Management Agreement.
xc2xa7 Assist the Financial Controller in the preparation of daily, weekly, monthly and yearly reports in accordance with reporting calendars, ensuring that reports are submitted in a timely and accurate manner.
xc2xa7 Reviews daily PM/PX accounts to ensure full and prompt check-out and collection.
Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.
xc2xa7 Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
xc2xa7 Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services
Adheres to hotel policies and procedures:
xc2xa7 Attends work on time and as scheduled.
xc2xa7 Follows hotel grooming and hygiene standards.
xc2xa7 Performs other duties and tasks as directed
xc2xa7 Maintains safe working conditions within the department and Hotel.
xc2xa7 Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance
xc2xa7 Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position.
xc2xa7 Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.
xc2xa7 At all times projects a favourable image of the Hotel to the public.