Accounts Receivable Operations
Prepare and issue invoices to corporate clients, travel agents, and credit customers on time.
Ensure accuracy of billing as per contracts, rate agreements, and approved credit limits.
Post daily receipts including cash, credit cards, bank transfers, and cheques.
Reconcile daily revenue with Front Office and Night Audit reports.
Credit Control & Collections
Monitor outstanding balances and prepare ageing reports (daily / weekly / monthly).
Follow up with clients for timely payment and resolve billing discrepancies.
Coordinate with Sales and Front Office for recovery of overdue payments.
Escalate long-pending or high-value outstanding cases to the Finance Manager.
Reconciliation & Reporting
Reconcile city ledger, guest ledger, and bank statements regularly.
Prepare monthly AR reports, debtor analysis, and MIS as required.
Ensure proper documentation for all credit approvals and adjustments.
Compliance & Controls
Ensure adherence to company policies, SOPs, and audit requirements.
Support internal and external audits by providing required documents and explanations.
Maintain accurate records and filing for invoices, receipts, and correspondence.
Coordination & Support
Work closely with Front Office, Sales & Marketing, and Operations for smooth billing and collections.
Assist in month-end closing activities related to accounts receivable.
Handle guest and corporate billing queries professionally and promptly.
Qualifications & Skills Education
Bachelor's degree in Commerce, Accounting, or Finance (B.Com preferred).
Experience
2-3 years of experience in Accounts Receivable, preferably in hospitality or service industry.
Skills & Competencies
Strong knowledge of accounting principles and AR processes.
Proficiency in accounting software and MS Excel.
Good communication and follow-up skills.
High attention to detail and accuracy.
Ability to work under deadlines and coordinate across departments.
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