Reporting activities related to pertinent processes.
Handling utility and other bills swiftly.
Ensuring accurate billing of customers.
Handling billing problems and disputes.
Liaising with various parties to gather and share relevant information.
Making required adjustments to customer accounts.
Entering adjustments into Oracle Utilities Customer Care and Billing (CC&B) system.
Improving and redesigning processes.
Maintaining records and documentation.
Maintaining confidentiality of information.
Job Types: Full-time, Permanent
Pay: From ?15,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
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