Job Description

Career Area: Finance
:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary
We are seeking a Finance Analyst Business Unit (Accounting Associate - Collections) to join our Invoice to Cash team. This role focuses on customer collections and Accounts Receivable management, ensuring timely recovery of outstanding payments and maintaining strong customer relationships across global operations for our Global Bus Svcs ITC -Global Finance Services Division Team.
The preference for this role is to be based out of Whitefield, Bangalore office
What you will do

• Manage collections activities to ensure timely receipt of payments from customers.
• Monitor aging reports and follow up on overdue accounts via email, calls, and escalation processes.
• Collaborate with internal teams (Sales, Customer Service, Finance) to resolve disputes and billing issues.
• Maintain accurate records of collection efforts and update systems accordingly.
• Prepare collection performance reports and provide insights for process improvements.
• Participate in special projects and handle ad hoc reporting requests as needed.
• Ensure compliance with internal controls, company policies, and GAAP standards.

What you will have

• Education: Bachelor's or master's degree in accounting, Finance, or related field.
• Experience: 10-13 years in Collections / Accounts Receivable management.
• Systems Expertise:
• Mandatory: Infor LN
• Preferred: CIMS - Collections Tool

Core Competencies
Collections Expertise:

• Strong understanding of collection strategies, dispute resolution, and credit risk management.
• Ability to negotiate payment arrangements and maintain positive customer relationships.

Accuracy & Attention to Detail:

• Ensure error-free documentation and reporting.

Communication Skills:

• Persuasive and professional communication with customers and internal stakeholders.

Analytical Thinking & Problem Solving:

• Analyze aging reports, identify root causes of delays, and implement corrective actions.

• This position requires the candidate to work a 5-day-a-week schedule in the office

Skills desired:
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Basic Understanding:

• Explains the importance of accuracy in own function or unit.
• Identifies tasks or outputs that require accuracy and detail-level attention.
• Identifies the procedures for making sure that results are mistake-free.
• Describes consequences of errors within own unit or function.

Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience.
Level Basic Understanding:

• Separates essential facts from peripheral or supporting facts in a body of information.
• Explains the value of analogies or comparisons in presenting new information and ideas.
• Differentiates concepts from technical detail.
• Contrasts industry jargon with standard language.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:

• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar 's employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

Additional Information:
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at
Caterpillar is an Equal Opportunity Employer (EEO)
EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply
Posting Dates: January 2, 2026 - January 15, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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Skills Required