Job Description

Responsibilities


Hands on and in-depth knowledge of AR process


Monitor and collect accounts receivable for assigned portfolio by contacting customers via telephone & email, both inbound and outbound


Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared


Provide accurate forecasting of collection promises


Work with Customer Service & Billing teams to resolve customer disputes, support correction of root causes and enable timely collections


Identify slow-paying customers, timely escalation of collection challenges to management & and recommend appropriate exit paths


To be highly customer obsessed and ensure delivering a positive customer experience on every interaction


Assist in streamlining and improving the accounts receivable process by identifying areas of improvement


Meet all the productivity related goals on a monthly basis.


Knowledge of E- Invoicing Process Education & Experience

KEY SKILLS REQUIRED


Strong ability to communicate internally and externally


Strong ability to take initiative and self- start when necessary


Proven ability to develop new ideas and creative solutions


Proven ability to work successfully in an ambiguous environment


Proven ability to meet tight deadlines and prioritize workload


Fluency in Microsoft Excel is a must


Graduation or a Bachelors Degree in Accounting/Finance or a related field

Job Types: Full-time, Permanent

Pay: From
250,000.00 per year

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)